Refund and Cancellation Policy
Last Updated: 14 October 2026
1. No Refund Policy
Kidsheetu (www.kidsheetu.com) is a digital educational product brand operated by Sociallay, a proprietorship owned by Sheetal Kalola, based in Gujarat, India.
All products sold through Kidsheetu, including Brain Development Kits, Cognitive Skill Worksheets, Educational Activities, Printable Planners, Learning Games, and other downloadable educational resources, are digital products.
All purchases are final and non-refundable once the digital product has been delivered or access has been provided, except where required by applicable law.
We encourage customers to carefully review product descriptions, age recommendations, sample materials, and included features before completing their purchase.
2. Order Cancellation
Due to the instant or automated delivery of digital products, orders generally cannot be cancelled once payment is completed and product access has been provided.
3. Payment and Technical Issues
If you experience duplicate payments, successful payment without product delivery, corrupted files, or technical difficulties accessing purchased products, please contact our customer support team.
We will make reasonable efforts to resolve the issue by restoring product access, correcting files, or providing replacement downloads.
If the issue cannot be resolved, a refund may be provided where appropriate or required under applicable consumer protection laws.
4. Refund Processing
Where a refund is approved, it will generally be initiated within 5–7 business days through the original payment method.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment gateway provider.
5. Contact Information
For refund-related inquiries, payment issues, or digital product support, please contact us using the details below:
Brand Name: Kidsheetu
Business Name: Sociallay
Proprietor: Sheetal Kalola
Website: www.kidsheetu.com
Email: hello@kidsheetu.com
Phone: +91 9925629292
Business Address:
A-401, Shatak Dreams,
Behind Mirchmasala Restaurant,
Near R. K. Cycle Store,
Vallabh Vidyanagar, Anand – 388120,
Gujarat, India.
6. Changes to This Policy
Kidsheetu reserves the right to update this Refund and Cancellation Policy to reflect changes in business operations, product offerings, or applicable legal requirements.
Any updates will be published on this page with a revised effective date. Changes will not retrospectively remove applicable consumer rights relating to completed purchases.
By purchasing any digital product from Kidsheetu, you acknowledge that you have read and understood this Refund and Cancellation Policy, subject to applicable consumer protection laws.